TRAVEL & HOSPITALITY

Integrate communications as part of your customers experience

Providing ease and convenience when it comes to reservations, reviews, facilities and menus is where an effective customer engagement strategy becomes important.

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3Bn

SMS TERMINATED EACH MONTH

600+

MNOS REACHABLE VIA 1 HOP PEERING ARRANGEMENTS

50+

COUNTRIES WITH VIRTUAL LONG NUMBERS

24x7

CUSTOMER SUPPORT

Automate your Processes

Alerts and Reminders Sending automated notifications and reminders about reservations to your customers reinforces your brand with them.
Use the power of ChatBots Use chatbots to automate responses to frequently asked questions, so that you can respond to your customers at any time, while reducing load on your contact centre.

Use your communication channels to enhance customer engagement

Campaigns

Campaigns

Bulk communications to your customer database, for almost instant notifications about new offers, updates or alerts

Campaigns

Click to Message Ads

Click to Message Ads

Interacts with your customers using click-to-message ads, to ensure customer engagement and up-selling opportunities.

Click to Message Ads

Omnichannel Communications

Omnichannel Communications

Make it as easy and convenient as possible for your customers to manage reservations, changes and cancellations

Omnichannel Communications

Multi-Factor Authentication

Multi-Factor Authentication

Ensure that you and your customers transactions are protected against fraudulent usage

Multi-Factor Authentication

Build Lasting Customer Relationships

A flow through proposition for your Travel & Hospitality channels Make it as easy and convenient as possible for your customers to interact with your brand
Integrate your Communications Channels with your Enterprise Applications Reservations, changes, alerts and updates all using the medium that is most convenient for your customers
Protect Your Customer Identity Build your loyalty programme into your communications medium, such that reservations immediately link with loyalty point programmes

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Power up a Better Communications Experience for your customers

Our 24/7 support team is available to help with your integration.

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