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We connect you to the world
Send confirmations about reservations and bookings
Order confirmations, delivery notifications and customer service updates
Targeted marketing to specific customers
Delivery updates and alerts
Ease of integration and comprehensive documentation makes it simple to use our WhatsApp API, to engage with your customers
WhatsApp is one of a number of ChatApps that are supported by TATA COMMUNICATIONS DIGO. We embed WhatsApp directly into your existing applications and provide communications orchestration capabilities to ensure completely aligned customer engagement across all channels.
It’s easy to connect with your customers for things like marketing campaigns, alerts and notifications, or customer service and support. We provide the tools to help you make WhatsApp integration quick and easy.
The best approach is to request your customers what their preference is and then send communications via their medium of choice. Of course the option still exists to use both WhatsApp and SMS if needed.
If you already have a WhatsApp Business Account, it’s even easier to integrate WhatsApp with our broader communications orchestration capabilities.
Together with our dedicated partners we develop success.