What people are saying
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Support customers across
different channels
Whether it’s Email, WhatsApp, SMS, Voice, Messenger, LINE, WeChat, and Telegram, and we're rapidly adding new channels.
WhatsApp Business Platform
Email
SMS
Voice
Google’s Business Messages
Web Widget
Facebook Messenger
Twitter Direct Messages
Apple Messages for Business
Instagram Messaging
Engage with your customers
anytime, anywhere
Whether its SMS Alerts, Notifications, or Reminders, we connect you to the world.
Don’t take our word for it.
Try it yourself!
Reach your customers, no matter what channel they are using.
Technical features for developers
- Engage Platform
- REST API and SDK
- Multi-language Auto Translate (so that chatbot can understand requests)
- Voice-to-Text (so that the chatbot can understand requests)
Got Questions. We’ve got all your answers!
How does the TATA COMMUNICATIONS DIGO Omnichannel solution work?
With TATA COMMUNICATIONS DIGO you can integrate multiple ChatApps to offer a broad range of communication options for your customers. We embed your choice of ChatApps directly into your existing applications and provide communications orchestration capabilities to ensure completely aligned customer engagement across all channels.
How can I integrate TATA COMMUNICATIONS DIGO Omnichannel into my existing customer communication flows?
It’s easy to connect with your customers for things like marketing campaigns, alerts and notifications, or customer service and support. We provide the tools to help you make ChatApp integration quick and easy.
Can I still send standard SMS messages along with ChatApp communications to my customers?
The best approach is to request your customers what their preference is and then send you communications via their medium of choice. Of course the option still exists to use combinations of channels.
Expand your
Customers Growth with Us.
Together with our dedicated partners we develop success.
