Tata Communications Connect For Genesys Cloud CXTM
Tata Communications Connect for Genesys Cloud CX enables brands to communicate with their customers instantly via messaging. With Tata Communications Connect, offer your customers an integrated messaging experience.
Ease of Integration
Integrate Genesys Cloud CX to Tata Communications Connect within minutes
Detail Interaction Record
Get detail interaction record of conversation within Genesys Cloud CX
Notifications & Updates from agents
Ease of sending notifications & updates to customers while agents are on call with customers
2-way SMS
Interact with your customers within Genesys Cloud CX app on the go
Programmable, Scalable, 100% Reliable.
With Tata Communications Connect, it is easy to communicate with your customers better than ever by integrating different messaging channels within Genesys Cloud CX. Direct integration and 2-way SMS make it simple to keep your business connected. The user friendly interface and comprehensive interaction analysis make it easy to keep track of your communication with customers.
Why work with us?
With our robust network and global coverage, deliver SMS communication around the world natively within the Genesys Cloud CX application at ease.
Our solution help you easily integrate SMS capability to Genesys Cloud CX and get started on two-way SMS.
Expand your
Customers Growth with Us.
Together with our dedicated partners we develop success.
