Ensure up to date information about consignments and deliveries, using multiple communications channels, to suit your customers’ needs. This is equally valuable for B2B shipments as for B2C deliveries.
E-commerce conversation powered
Common E-commerce questions resolved
median CSAT for E-commerce complaints
customer support
Enabling the end-customers to specify the frequency and the preferred channel for notifications.
Apply Multi-Factor Authentication to ensure secure customer transactions and confirmations
Use Caller Anonymization, to protect the personal information of your customers and your employees
Apply custom Chatbots to help divert traffic away from your contact center for customer inquiries about deliveries
Our 24/7 support team is available to help with your integration.
Professional guide on how to set up a messaging channel for long-term success
Professional guide on how to set up a messaging channel for long-term success
Professional guide on how to set up a messaging channel for long-term success
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