Logistics

Accurate delivery information for excellent customer experience

Ensure up to date information about consignments and deliveries, using multiple communications channels, to suit your customers’ needs. This is equally valuable for B2B shipments as for B2C deliveries.

850k+

E-commerce conversation powered

1 in 3

Common E-commerce questions resolved

87%

median CSAT for E-commerce complaints

24x7

customer support

The Custom Touch

Customized Experience

Customized Experience

Enabling the end-customers to specify the frequency and the preferred channel for notifications.

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Secure Transaction

Apply Multi-Factor Authentication to ensure secure customer transactions and confirmations

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Protect Your Customers Identities

Use Caller Anonymization, to protect the personal information of your customers and your employees

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Reduce the load on your contact center

Apply custom Chatbots to help divert traffic away from your contact center for customer inquiries about deliveries

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