BFSI

Secure communications with your customers just got a whole lot easier

Engage your customers in ways that suit them, with secure, fast and easy to implement communications – for everything from managing a loan application to a transaction password notification.

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850k+

E-commerce conversation powered

1 in 3

Common E-commerce questions resolved

87%

median CSAT for E-commerce complaints

24x7

customer support

Secure connections, with ease of use

Secure your customers transactions Multi-Factor authentication for transaction confirmation. Ensure your customers get authentication across the channels that they feel comfortable with.
Verify customer number information Make sure your transactions are not being hijacked and are being sent to the correct destinations.
Alerts & Notifications Send updates to your customers about transaction updates, transfer confirmations, fraud alerts, payment reminders and related updates.

Drive action at each stage of your marketing funnel with DIGO

Campaigns

Campaigns

Build bulk communications to your buyer database, for fast notifications about new services and other updates.

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Click to Message Ads

Interact with your account holders and prospective new customers, using click-to-message ads, to ensure engagement.

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Omni-Channel Customer Support

Whether it’s email, chat, voice calling or SMS, you can build the right customer communications mix.

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Automate your processes with ChatBots

You want to engage with your customers, but do not want to overwhelm your contact centre, so you can divert calls from your agents using Chatbots to respond to frequently asked questions.

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Financial services marketing that gets measurable response

Click-to-Call Ads Use targeted advertising via mobile channels. With click-to-call your customers can click directly on your ad using their mobile device and connect with your agents.
Reinforcing customer relationships Engage with your customers across their preferred channels. Build personalised customer engagement plans.

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Start offering your customers a better support experience.

Our 24/7 support team is available to help with your integration.

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